The chief of Exeter's leading support and advice charity has issued a plea to insurance companies to swiftly resolve claims as a result of the recent atrocious weather and flooding.
Exeter Citizens Advice Bureau chief executive, Steve Barriball has warned about the impact a repeat in the sluggish response by insurance companies after the floods in 2007, could have on people's well being.
This winter the UK suffered its wettest winter in records dating back to 1910 with local authorities in Devon still picking up the pieces after storms wreaked havoc across the region, including in Exeter, Topsham and Exmouth, for days on end, this January and February.
As households continue to recover, Mr Barriball said insurers should do all they can to ensure a fast resolution to people's claims.
He added: "Insurers must not drag their feet in helping people recover from flooding.
"After the storms of 2007, people were still going to their local Citizens Advice Bureau more than a year after the initial floods, because their insurance provider had let them down.
"People whose homes and possessions have been wrecked by storms simply can't afford for insurers to add to their pile of problems with unfair or slow service.
"We are pleased that Government is working with insurers to make sure people are treated fairly and can get back on track as quickly as possible.
"Problems from flooding remain long after floodwater has receded.
"It is not just insurance claims that people will struggle with – people may have been unable to get to work because their employer had been flooded, resulting in lost wages and significant financial stress."
Anyone requiring more information about this issue can visit, www.exetercab.org.uk
